Messaging Settings
- From Email Address: Enter a valid email address that you would like your messages to appear from.
- From Email Name: Enter your School District or specific Building Name
- From SMS Name: This allows you to enter a prefix to your SMS messages for personalization and identification purposes
- From Caller ID: Enter the phone number you would like to display on the caller id when sending voice messages
Call Options
- Call Retries: This allows you to control how many times you would like to retry a phone number that is unavailable the first time trying to connect
- Call Retry Interval: This is how many minutes you would like to wait before the phone number is retried for a successful connection
- Max Ring Seconds: This is how long you would like to wait before the call is due to a non-answer of either a live person or answering machine
- Voice Message Replays: This is how many times you would like the current message you are sending to automatically replay its content before disconnecting
Tips:
- Call Retries: A setting of 1-2 here will work best, remember each retry will delay the job from its completion
- Call Retry Interval: A setting of 3 here is recommended, this will give the phone line long enough to clear any issues before retrying to connect
- Max Ring Seconds: We recommend leaving this at 60
- Voice Message Replays: We recommend setting this to 2