How to send an Alert to Parents and Students at the Same Time in SwiftK12

Sending an alert to Parents and Students at the same time can be done within your SwiftK12 platform.

The below instructions will walk your through how to create a new alert category to send messages to Parents and Students in the same alert

Note: Before creating a new alert category in SwiftK12, all fields that you want to utilize must be created in PowerSchool and mapped in SwiftK12.

To create a new alert category

From your SwiftK12 Home page, click on Settings on the top right of the page.

Under System Settings, click on Alert Categories.

On the top right of the Alert Categories Page click on the blue Add Alert Category button.

The Add Category box will pop up.

Enter the category Name: (Example) Students and Parents

Enter the category Description: (Example) Alert going to Students and Parents

Override: Allow Preference Override : This allows the recipients the ability to make changes to their preferred categorical preferences by checking the box off.

Admin Selectable: Check this box off to allow your Admin users the ability to see and use this newly created category. (This should always be checked if this is not set for Teachers Only)

Teacher Selectable: Check this box off to allow your Teachers via the PowerTeacher Integration to use this newly created category.

Parent Portal: Check this box off if you would like to have this category displayed on the PowerSchool Parent Portal.

After all the above information has been filled in, click the green Save button to create and save your new alert category.

Next you will need to assign fields to the new category your just created.

Click the blue Fields box to the left of your new Alert Category name.

The Assign Fields to Category box will appear.  Assign the Students and Parent fields by checking off the appropriate box or boxes that you would like to use for the category you just created.

Click the green Save button on the bottom left.

You have now created your new alert category titled (example) - Students and Parents.

When creating your Alert, under "What type of alert is this"? Use the drop-down arrow in the box and select the new category you just created - Parents and Students.

Under who are the recipients for this alert? Check off the Students/Guardians box.

Parents only as well as Student only categories can be created. Follow the same steps above to create them.